
Gatsoulis: Bicycle retail and brand commerce
- Website Design & Development
- UX Strategy
- Performance Optimisation
GATSOULIS
Gatsoulis built a fully integrated digital commerce platform to unify online and physical retail operations. The goal was not simply a website redesign, but the architecture of a scalable commerce infrastructure.
Hellenic Technologies combined custom WordPress development, ERP synchronisation, and advanced inventory logic to support real-time decisions across all channels.
- Client
- Gatsoulis
- Timeframe
- 4–6 weeks
- Project type
- Custom eCommerce website & ERP integration
- Scope
- UX/UI Design, Custom WordPress Development (Sage-based architecture), ERP Integration, Logistics Automation, Store-Level Inventory Logic, Search Optimisation Systems
GATSOULIS
Overview
The project focused on transforming a traditional retail operation into a connected omnichannel ecosystem. The digital platform needed to reflect the complexity of multi-store inventory while maintaining a seamless user experience.
Beyond standard eCommerce requirements, the system supported real-time ERP synchronisation, dynamic shipping rules, and store-level availability — achieving full operational alignment between digital and physical commerce.

The Challenge
Gatsoulis needed a platform to unite fragmented retail systems into a single, cohesive digital infrastructure.
Key challenges:
- Integrating fragmented retail systems into a unified digital infrastructure
- Synchronising products and inventory across multiple retail stores
- Real-time accuracy between online listings and ERP records
- Automating order workflows, including courier tracking communications
- Complex shipping rules based on basket value, product category, and destination



The Solution
Custom WordPress development and deep ERP integration.
Key pillars:
1. ERP integration layer
Connecting the ERP with the frontend to synchronise products, inventory, and orders in real time.
2. Advanced inventory logic
Store-level inventory logic that reflects physical availability within the online catalogue.
3. Custom Sage architecture
Sage-based WordPress architecture for scalable commerce development and clean code.
5. Intelligent commerce rules engine
A rules engine for shipping, pricing, and logistics that adapts based on category, basket, and destination.




Performance / Results
Enhanced engagement & growth support
Integrating the ERP with the frontend commerce layer enabled a shift from reactive operations to proactive inventory management. Gatsoulis now operates with greater accuracy across multiple retail locations, while maintaining a consistent digital experience.
The project demonstrates how deeply integrated commerce systems can transform retail operations well beyond standard eCommerce capabilities.

Key Metrics
- Reduction in inventory-related support requestsImproved
- Improvement in product search conversion rateImproved
Beyond the numbers, the platform now serves as a stable, adaptable asset that helps Gatsoulis scale its digital operations without operational friction.
Final Thoughts
By combining ERP-driven architecture, custom WordPress development, and structured UX design, Hellenic Technologies delivered a platform that aligns digital performance with real-world retail complexity.
The result is a scalable foundation built for long-term growth and operational resilience.
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