Hellenic Technologies

GDPR · Data subject rights

Request your personal data rights, with a response within one month.

A data rights request is how you exercise your GDPR rights over the personal data we process on your behalf.

Your request goes directly to the Data Protection Officer. We respond within one month, as required by the General Data Protection Regulation.

Submit a request

Submit a request

We need the fields marked with an asterisk to identify your request.
Submit a request

We need the fields marked with an asterisk to identify your request.

We answer to this address, so use the one we already know.

Do not send a copy of your ID here. If we need a further check, we will ask for a secure way to do it.

Your rights

The General Data Protection Regulation gives you specific rights over the data we hold about you.

Article 15

Access

Find out which data we process about you, why, and who we share it with.

Article 16

Rectification

Correct inaccurate details or complete what is missing.

Article 17

Erasure

Ask us to delete data when there is no longer a reason to keep it.

Article 18

Restriction

Freeze the processing while a dispute about its accuracy or lawfulness is examined.

Article 20

Portability

Receive the data you gave us in a structured file, or have us send it to another provider.

Article 21

Objection

Object to processing based on legitimate interest, and to any direct marketing.

Article 22

Automated decisions

Ask for human review of a decision taken solely by automated processing.

Article 7

Withdraw consent

Withdraw your consent whenever you want, without affecting what was lawful before.

How we handle the request

Four steps, with fixed deadlines and no cost to you.

01

Receipt

The request arrives at [email protected] and is logged with a date.

02

Verification

We confirm the request is yours. If we need anything further, we ask for it in a secure way.

03

Search

We locate your data across every system we use, from the CRM to the marketing tools.

04

Answer

You receive a written answer within one month, either with what you asked for or with a reasoned explanation of what cannot be done.

Worth knowing

A few points that clarify what a rights request can and cannot do.

When we cannot delete

Some data we keep because the law requires it, tax records for example. In those cases we restrict its use and explain which provision binds us.

Identity checks without excess

We do not ask for a copy of your ID as a first step. Usually it is enough that you reply from the email address we already know, or give us one detail that confirms your relationship with us.

When we process data for a client

On many projects we act as a processor on behalf of one of our clients. In that case we forward the request to the controller and tell you who will answer.

Right to complain

If our answer does not satisfy you, you can complain to the Hellenic Data Protection Authority.

Frequently asked questions

What to expect from the moment you press send.

A question about your data?

Write to the Data Protection Officer before filing a request, if you first want to understand what we hold and why.
Email the DPO