Hellenic Technologies

After Sales · Hellenic Technologies

After Sales support to keep everything we deliver in good hands

After Sales isn't only about the website. It's Hellenic Technologies' retainer hub for servers, website, BI, analytics, marketing, and design, so every piece we delivered has a clear continuation.

Useful once you already have more than one system running and need one partner, not five separate ones.

Launch without an operating model leads to quiet decay, in every system

The website needs updates. The server needs monitoring. BI needs continuous care. Analytics needs review. Marketing needs continuity. Design needs new assets. Each one alone looks small, but without organised continuity they all pile up together.

Hellenic Technologies organises After Sales as one shared support base across all its services, so you don't need to manage a separate relationship for every system already running.

  • One partner for everything

    Servers, website, BI, analytics, marketing, and design go through the same support door.

  • Clear priorities

    Every request gets priority and ownership, not a random service order.

  • Continuous care, not a one-off

    Care continues month over month, building on what was done before.

  • Visible capacity

    You know what capacity is available for whatever needs continuity and improvement.

The After Sales hub

Eight retainers, one support door.
  1. 01

    Managed Servers

    Uptime, backups, and security for your production environment.

    See Managed Servers
  2. 02

    Managed Website Maintenance

    Updates, security, and page speed in one retainer.

    See Website Maintenance
  3. 03

    Managed BI

    BI analysts and BI DevOps with clear BAU and SLA.

    See Managed BI
  4. 04

    Managed Web Analytics

    Continuous care for tracking, GA4, and consent.

    See Managed Web Analytics
  5. 05

    Managed Digital Marketing

    Campaigns, SEO, and social at a steady pace of improvement.

    See Managed Digital Marketing
  6. 06

    Managed Design

    Ongoing design requests without a new project every time.

    See Managed Design
  7. 07

    Retainer Hours

    Committed hours that move to wherever the need is, across every team.

    See Retainer Hours
  8. 08

    SLA / BAU Retainer

    Agreed response times for critical operation.

    See SLA / BAU Retainer

Business outcomes

Less coordination time

One relationship instead of separate partners per system.

Fewer surprises

Issues get caught early at every layer: server, website, data, marketing, design.

A clear cost picture

You know what you pay in each retainer and what you get in return.

A serious base for the next phase

New projects build on systems that are already properly cared for.

Process

01

We map what's already running

We record servers, website, BI, analytics, marketing, and design that need continuity.

02

We choose the right retainers

You don't need all eight. We start with whichever has the most immediate need.

03

We take over the continuity

AsclepiusAI coordinates first-pass triage across every After Sales retainer, so nothing gets lost between teams.

After Sales has value when it turns the time after launch from uncertainty into organised continuity, across every system you have.

Proof

20 years of digital delivery, 100+ specialists, enterprise clients — quiet proof, not boastful claims.

20+

Years in market

100+

Specialists worldwide

€52.5M+

Managed ad spend

Quick answers about After Sales

The clarity you need before we start.

Let's see which After Sales retainers fit your case

Share which systems you already have running and where you need steadier continuity. We come back with a clear next move.