Welcome to the privacy policy of hellenictechnologies.com. This policy will help you understand what data we collect, why we collect it, and what your rights are in relation to it.
Latest update: August 25, 2026
Owner and Data Controller
Hellenic Technologies
Apollo Tower, 64 Louizis Riankour
115 23 Athens, Greece, EU
[email protected] +30 210 7292984
www.hellenictechnologies.com
Among the types of Personal Data that hellenictechnologies.com collects, by itself or through third parties, there are:
date of birth
Trackers
Usage Data
unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)
first name
last name
address
contact details
email address
phone number
clicks
number of Users
session statistics
answers to questions
payment info
keypress events
motion sensor events
mouse movements
scroll position
touch events
device information
Data communicated while using the service
name
calendar information
contents of the email or message
browser information
operating systems
browsing history
page views
city
ZIP/Postal code
state
province
country
county
latitude (of city)
longitude (of city)
metro area
geography/region
IP address
app information
device logs
language
launches
number of sessions
session duration
scroll-to-page interactions
video views
search history
interaction events
page events
custom events
Application opens
geographic position
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using hellenictechnologies.com. Unless specified otherwise, all Data requested by hellenictechnologies.com is mandatory and failure to provide this Data may make it impossible for hellenictechnologies.com to provide its services. In cases where hellenictechnologies.com specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools — by hellenictechnologies.com or by the owners of third-party services used by hellenictechnologies.com serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.
Users are responsible for any third-party Personal Data obtained, published or shared through hellenictechnologies.com.
Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of hellenictechnologies.com (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
Place
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Retention time
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:
Advertising
Remarketing and behavioral targeting
Analytics
Hosting and backend infrastructure
Traffic optimization and distribution
Displaying content from external platforms
Managing data collection and online surveys
Registration and authentication
Handling payments
Spam and bots protection
Tag management
Handling activities related to productivity
User database management
Managing support and contact requests
Interaction with live chat platforms
Managing contacts and sending messages
Contacting the User
Handling activities related to compliance
Heat mapping and session recording
Infrastructure monitoring
Interaction with external social networks and platforms
Content performance and features testing (A/B testing)
Detailed information on the processing of Personal Data
Advertising
This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on hellenictechnologies.com, possibly based on User interests.
This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Some of the services listed below may use Trackers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside hellenictechnologies.com.
For more information, please check the privacy policies of the relevant services.
Services of this kind usually allow Users to opt out of such tracking. Users may learn how to opt out of interest-based advertising more generally by visiting the relevant opt-out section in this document.
Google Ads Audience Expansion
Company: Google LLC
Place of processing: United States
Personal Data processed: date of birth
Google Ads Audience Expansion is an advertising service provided by Google LLC that allows the Owner to expand the available target audience by finding Users who have interests, demographics or online behaviour similar to an existing audience selected by the Owner.
Users can opt out of Google's use of personalized advertising by visiting Google's Ads Settings.
Google Ads conversion tracking is an analytics service provided by Google LLC that connects data from the Google Ads advertising network with actions performed on hellenictechnologies.com.
Google Ads Customer Match is an advertising service provided by Google LLC that allows matching Data that Users have shared with the Owner to existing Google accounts in order to target them or similar Users with personalized ads.
Users can opt out of Google's use of personalized advertising by visiting Google's Ads Settings.
Google Ads enhanced conversions is an advertising service provided by Google LLC that allows the Owner to send hashed first-party conversion Data to Google in order to improve conversion measurements.
Google Ads Optimized Targeting is an advertising service provided by Google LLC that allows the Owner to optimize the available target audience by finding new Users who have interests, demographics or online behaviour similar to Users who have recently engaged with the Owner’s content and ads.
Users can opt out of Google's use of personalized advertising by visiting Google's Ads Settings.
Similar audiences is an advertising and behavioral targeting service provided by Google LLC that uses Data from Google Ads Remarketing in order to display ads to Users with similar behavior to Users who are already on the remarketing list due to their past use of hellenictechnologies.com.
On the basis of this Data, personalized ads will be shown to Users suggested by Google Ads Similar audiences.
Users who don't want to be included in Similar audiences can opt out and disable the use of advertising Trackers by going to: Google Ad Settings.
Google Ads Smart Bidding is an advertising service provided by Google LLC that maximizes conversions by using various bidding strategies. These strategies may include optimizing bids based on Customer Match lists as well as the User’s device information and behavioral activity.
Users can opt out of Google's use of personalized advertising by visiting Google's Ads Settings.
Google Conversion linker is an analytics service provided by Google LLC that connects Data from the Google advertising services with actions performed on hellenictechnologies.com. Depending on the setup of the service, such Data might also be used for retargeting purposes.
@{replacement missing: en.privacy_policy_page.interpolation.service_name} is an advertising service provided by Google LLC that allows the Owner to manage and plan advertising campaigns. This includes designing the ads, displaying them to the right targeted audience, bidding through automated decision-making tools (called "automated bidding") and measuring the campaign's performance.
Users may decide to disable the ad personalization Trackers by going to: Google Ad Settings.
Google Floodlight conversion tracking (Floodlight tag)
Company: Google LLC
Place of processing: United States
Personal Data processed: Trackers +1
Google Floodlight conversion tracking (Floodlight tag) is an analytics service provided by Google LLC that connects Data from the Google advertising services (i.e. Search Ads 360 and Campaign Manager 360) with actions performed on hellenictechnologies.com. Depending on the setup of the service, such Data might also be used for retargeting purposes.
Google Search Ads 360 is an advertising service provided by Google LLC that allows the Owner to manage and plan search advertising campaigns. This includes displaying ads to the right targeted audience, bidding through automated decision-making tools (called "automated bidding") and measuring the campaign's performance.
Users may decide to disable the ad personalization Trackers by going to: Google Ad Settings.
Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms, Inc. that connects data from the Meta Audience Network with actions performed on hellenictechnologies.com. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.
Meta Audience Network is an advertising service provided by Meta Platforms, Inc. In order to understand Meta's use of Data, consult Meta's data policy.
Hellenictechnologies.com may use identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS, respectively) and technologies similar to cookies to run the Meta Audience Network service. One of the ways Audience Network shows ads is by using the User's ad preferences. The User can control this in the Facebook ad settings.
Users may opt-out of certain Audience Network targeting through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Audience Network related sections of this privacy policy, if available.
Personal Data processed:
Trackers
unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)
Meta Lookalike Audience is an advertising and behavioral targeting service provided by Meta Platforms, Inc. that uses Data collected through Meta's Custom Audience in order to display ads to Users with similar behavior to Users who are already in a Custom Audience list on the basis of their past use of hellenictechnologies.com or engagement with relevant content across Meta's apps and services.
On the basis of these Data, personalized ads will be shown to Users suggested by Meta Lookalike Audience.
Users can opt out of Meta's use of Trackers for ads personalization by visiting this opt-out page.
LinkedIn conversion tracking (LinkedIn Insight Tag) is an analytics and behavioral targeting service provided by LinkedIn Corporation that connects data from the LinkedIn advertising network with actions performed on hellenictechnologies.com. The LinkedIn Insight Tag tracks conversions that can be attributed to LinkedIn ads and enables to target groups of Users on the base of their past use of hellenictechnologies.com.
TikTok conversion tracking is an analytics and behavioral targeting service provided by TikTok Inc. that connects data from the TikTok advertising network with actions performed on hellenictechnologies.com. The TikTok pixel tracks conversions that can be attributed to TikTok ads and enables to target groups of Users on the base of their past use of hellenictechnologies.com.
Pinterest Ads is an advertising service provided by Pinterest, Inc. that allows the Owner to run advertising campaigns on the Pinterest advertising network.
Users may opt out of behavioral advertising features through their device settings, their Pinterest personalization settings.
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics 4
Company: Google LLC
Place of processing: United States
Personal Data processed: number of Users +3
Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of hellenictechnologies.com, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.
Google Analytics on hellenictechnologies.com has Advertising Reporting Features activated, which collects additional information from Google advertising cookies (web activity) and from device advertising IDs (app activity). It allows the Owner to analyze specific behavior and interests Data (traffic Data and Users' ads interaction Data) and, if enabled, demographic Data (information about the age and gender).
Users may manage their advertising preferences and disable advertising Cookies via Google Ad Settings. Please note that this may not prevent Users' devices from being identified on the basis of information transmitted automatically, such as their IP address.
Google Analytics Demographics and Interests reports
Company: Google LLC
Place of processing: United States
Personal Data processed: Trackers +1
Google Analytics Demographics and Interests reports is a Google Advertising Reporting feature that makes available demographic and interests Data inside Google Analytics for hellenictechnologies.com (demographics means age and gender Data).
Users can opt out of Google's use of cookies by visiting Google's Ads Settings.
Personal Data processed:
Trackers
unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)
Google Analytics on hellenictechnologies.com makes use of a feature called User ID. This setup allows for a more accurate tracking of Users by associating that User with the same ID over various sessions and devices. It is set up in a way that doesn’t allow Google to personally identify an individual or permanently identify a particular device.
The User ID extension might make it possible to connect Data from Google Analytics with other Data about the User collected by hellenictechnologies.com.
The opt-out link below will only opt you out for the device you are on, but not from tracking performed independently by the Owner. Contact the Owner via the email address provided in this privacy policy to object to the aforementioned tracking as well.
Meta Events Manager is an analytics service provided by Meta Platforms, Inc. By integrating the Meta pixel, Meta Events Manager can give the Owner insights into the traffic and interactions on hellenictechnologies.com.
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning hellenictechnologies.com. Your email address might also be added to this list as a result of signing up to hellenictechnologies.com or after making a purchase.
Personal Data processed:
email address
Trackers
Usage Data
Legal basis for processing:
Service provided by:
Conditions for Data transfer:
Data retention period:
Contact form
Personal Data processed: email address +1
By filling in the contact form with their Data, the User authorizes hellenictechnologies.com to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data processed:
email address
Usage Data
Legal basis for processing:
Service provided by:
Conditions for Data transfer:
Data retention period:
Content performance and features testing (A/B testing)
The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of hellenictechnologies.com.
Zoho PageSense
Company: Zoho Corporation
Place of processing: United States
Personal Data processed: browser information +9
Zoho PageSense is a conversion rate optimization platform provided by Zoho Corporation.
This type of service allows you to view content hosted on external platforms directly from the pages of hellenictechnologies.com and interact with them. Such services are often referred to as widgets, which are small elements placed on a website or app. They provide specific information or perform a particular function and often allow for user interaction.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
Google Fonts
Company: Google LLC
Place of processing: United States
Personal Data processed: Trackers +1
Google Fonts is a typeface visualization service provided by Google LLC that allows hellenictechnologies.com to incorporate content of this kind on its pages.
Calendly widget is a calendar content visualization service provided by Calendly, LLC that allows hellenictechnologies.com to incorporate content of this kind on its pages.
Google Maps is a maps visualization service provided by Google LLC that allows hellenictechnologies.com to incorporate content of this kind on its pages.
This type of service helps the Owner to manage tasks, collaboration and, in general, activities related to productivity. In using this type of service, Data of Users will be processed and may be retained, depending on the purpose of the activity in question.
These services may be integrated with a wide range of third-party services disclosed within this privacy policy to enable the Owner to import or export Data needed for the relative activity.
Google Workspace
Company: Google LLC
Place of processing: United States
Personal Data processed: Data communicated while using the service +2
Google Workspace is an integrated suite of cloud-based productivity, collaboration and storage services provided by Google LLC. Gmail or other G Suite services are not scanned by Google for advertising purposes. In addition, Google does not collect or use data inside these services for advertising purposes in any other way.
Unless otherwise specified, hellenictechnologies.com processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. Hellenictechnologies.com isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.
Google Pay
Company: Google LLC
Place of processing: United States
Personal Data processed: email address +5
Google Pay is a payment service provided by Google LLC, which allows users to make online payments using their Google credentials.
Heat mapping services are used to display the areas of hellenictechnologies.com that Users interact with most frequently. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
Some of these services may record sessions and make them available for later visual playback.
Microsoft Clarity
Company: Microsoft Corporation
Place of processing: United States
Personal Data processed: clicks +4
Microsoft Clarity is a session recording and heat mapping service provided by Microsoft Corporation.
Microsoft processes or receives Personal Data via Microsoft Clarity, which in turn may be used for any purpose in accordance with the Microsoft Privacy Statement, including improving and providing Microsoft Advertising.
This type of service has the purpose of hosting Data and files that enable hellenictechnologies.com to run and be distributed or to provide a ready-made infrastructure to run specific features or parts of hellenictechnologies.com.
Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
Google BigQuery
Company: Google LLC
Place of processing: United States
Personal Data processed: various types of Data as specified in the privacy policy of the service
Google BigQuery is a hosting and backend service provided by Google LLC.
Personal Data processed:
various types of Data as specified in the privacy policy of the service
This type of service allows hellenictechnologies.com to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of hellenictechnologies.com.
Sentry
Company: Functional Software, Inc.
Place of processing: United States
Personal Data processed: various types of Data as specified in the privacy policy of the service
Sentry is a monitoring service provided by Functional Software, Inc. .
Personal Data processed:
various types of Data as specified in the privacy policy of the service
Interaction with external social networks and platforms
This type of service allows interaction with social networks or other external platforms directly from the pages of hellenictechnologies.com.
The interaction and information obtained through hellenictechnologies.com are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
It is recommended to log out from the respective services in order to make sure that the processed data on hellenictechnologies.com isn’t being connected back to the User’s profile.
X Post Button and Social Widgets
Company: X Corp.
Place of processing: United States
Personal Data processed: Trackers +1
The X Post Button and Social Widgets are services allowing interaction with the X social network provided by X Corp.
This type of service allows Users to interact with third-party live chat platforms directly from the pages of hellenictechnologies.com, in order to contact and be contacted by hellenictechnologies.com‘s support service.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.
Zoho SalesIQ
Company: Zoho Corporation
Place of processing: United States
Personal Data processed: browser information +2
The Zoho SalesIQ is a service for interacting with the Zoho live chat platform provided by Zoho Corporation.
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
ZOHO Campaigns
Company: Zoho Corporation Pvt. Ltd.
Place of processing: United States
Personal Data processed: email address +2
ZOHO Campaigns is an email address management and message sending service provided by Zoho Corporation Pvt. Ltd.
This type of service allows hellenictechnologies.com to manage the creation, deployment, administration, distribution and analysis of online forms and surveys in order to collect, save and reuse Data from any responding Users.
The Personal Data collected depend on the information asked and provided by the Users in the corresponding online form.
These services may be integrated with a wide range of third-party services to enable the Owner to take subsequent steps with the Data processed - e.g. managing contacts, sending messages, analytics, advertising and payment processing.
Google Forms
Company: Google LLC
Place of processing: United States
Personal Data processed: answers to questions +3
Google Forms is a form builder and data collection platform provided by Google LLC.
Meta lead ads is an advertising and data collection service provided by Meta Platforms, Inc. that allows form-based ads to be shown to Users pre-populated with Personal Data from their Facebook profiles, such as names and email addresses. Depending on the type of advertisement, Users may be requested to provide further information.
Form submission results in the collection and processing of these Data by the Owner under this privacy policy, and only for the specific purpose outlined on the form and/or inside this privacy policy, where provided.
Users may exercise their rights, at any time, including the right to withdraw their consent to the processing of their Data, as specified in the section containing information about User rights in this privacy policy.
This type of service allows hellenictechnologies.com to manage support and contact requests received via email or by other means, such as the contact form.
The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).
ZOHO CRM Email
Company: Zoho Corporation Pvt. Ltd.
Place of processing: United States
Personal Data processed: email address +4
ZOHO CRM Email is a support and contact request management service provided by Zoho Corporation Pvt. Ltd.
By registering or authenticating, Users allow hellenictechnologies.com to identify them and give them access to dedicated services.
Depending on what is described below, third parties may provide registration and authentication services. In this case, hellenictechnologies.com will be able to access some Data, stored by these third-party services, for registration or identification purposes.
Some of the services listed below may also collect Personal Data for targeting and profiling purposes; to find out more, please refer to the description of each service.
Google OAuth
Company: Google LLC
Place of processing: United States
Personal Data processed: Trackers +2
Google OAuth is a registration and authentication service provided by Google LLC and is connected to the Google network.
Personal Data processed:
Trackers
Usage Data
various types of Data as specified in the privacy policy of the service
This type of service allows hellenictechnologies.com and its partners to inform, optimize and serve advertising based on past use of hellenictechnologies.com by the User.
This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.
Some services offer a remarketing option based on email address lists.
Services of this kind usually allow Users to opt out of such tracking. Users may learn how to opt out of interest-based advertising more generally by visiting the relevant opt-out section in this document.
Google Ads Remarketing
Company: Google LLC
Place of processing: United States
Personal Data processed: Trackers +1
Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC that connects the activity of hellenictechnologies.com with the Google Ads advertising network and the DoubleClick Cookie.
Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC that connects the tracking activity performed by Google Analytics and its Trackers with the Google Ads advertising network and the Doubleclick Cookie.
Meta Custom Audience is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. that connects the activity of hellenictechnologies.com with the Meta Audience Network.
Users can opt out of Meta's use of Trackers for ads personalization by visiting this opt-out page.
Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. that connects the activity of hellenictechnologies.com with the Meta Audience Network.
Company: TikTok Information Technologies UK Limited
Place of processing: United Kingdom
Personal Data processed: Trackers +1
TikTok Remarketing is a remarketing and behavioral targeting service provided by TikTok Information Technologies UK Limited that connects the activity of hellenictechnologies.com with the TikTok advertising network.
Personal Data processed:
Trackers
Usage Data
Legal basis for processing:
Service provided by:
TikTok Information Technologies UK Limited (United Kingdom)
–
Privacy Policy
Conditions for Data transfer:
Data retention period:
Spam and bots protection
This type of service analyzes the traffic of hellenictechnologies.com, potentially containing Users' Personal Data, with the purpose of filtering it from unwanted parts of traffic, messages and content that are recognized as spam or protecting it from malicious bots activities.
Google reCAPTCHA
Company: Google LLC
Place of processing: United States
Personal Data processed: answers to questions +8
Google reCAPTCHA is a SPAM protection service provided by Google LLC.
The use of reCAPTCHA is subject to the Google privacy policy and terms of use.
This type of service helps the Owner to manage the tags or scripts needed on hellenictechnologies.com in a centralized fashion.
This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.
Google Tag Manager
Company: Google LLC
Place of processing: United States
Personal Data processed: Trackers +1
Google Tag Manager is a tag management service provided by Google LLC.
This type of service allows hellenictechnologies.com to distribute their content using servers located across different countries and to optimize their performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between hellenictechnologies.com and the User's browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.
Google Cloud CDN
Company: Google Ireland Limited
Place of processing: Ireland
Personal Data processed: Usage Data
Google Cloud CDN is a traffic optimization and distribution service provided by Google Ireland Limited.
Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all the traffic through hellenictechnologies.com, i.e., communication between hellenictechnologies.com and the User's browser, while also allowing analytical data from hellenictechnologies.com to be collected.
Personal Data processed:
Trackers
various types of Data as specified in the privacy policy of the service
This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to hellenictechnologies.com, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving hellenictechnologies.com.
Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on hellenictechnologies.com.
ZOHO CRM
Company: Zoho Corporation Pvt. Ltd.
Place of processing: United States
Personal Data processed: email address +4
ZOHO CRM is a User database management service provided by Zoho Corporation Pvt. Ltd.
Information on opting out of interest-based advertising
In addition to any opt-out feature provided by
any of the services listed in this document, Users may learn more on
how to generally opt out of interest-based advertising within the
dedicated section of the Cookie Policy.
Further information about the processing of Personal Data
Selling goods and services online
The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by hellenictechnologies.com depends on the payment system used.
Cookie Policy
Hellenictechnologies.com uses Trackers. To learn more, Users may consult the Cookie Policy.
Further Information for Users in the European Union
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
Users have given their consent for one or more specific purposes.
provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
processing is necessary for compliance with a legal obligation to which the Owner is subject;
processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Further information about retention time
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.
Therefore:
Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The rights of Users based on the General Data Protection Regulation (GDPR)
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following, to the extent permitted by law:
Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.
Additional information about Data collection and processing
Legal action
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of hellenictechnologies.com or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
In addition to the information contained in this privacy policy, hellenictechnologies.com may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, hellenictechnologies.com and any third-party services may collect files that record interaction with hellenictechnologies.com (System logs) or use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within hellenictechnologies.com and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data
Information collected automatically through hellenictechnologies.com (or third-party services employed in hellenictechnologies.com), which can include: the IP addresses or domain names of the computers utilized by the Users who use hellenictechnologies.com, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using hellenictechnologies.com who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Processor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of hellenictechnologies.com. The Data Controller, unless otherwise specified, is the Owner of hellenictechnologies.com.
hellenictechnologies.com (or this Application)
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by hellenictechnologies.com as described in the relative terms (if available) and on this site/application.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
Legal information
This policy relates solely to hellenictechnologies.com, if not stated otherwise within this document.
While we strive to create a positive user experience, we understand that issues may occasionally arise between us and our users.
If this is the case, please feel free to contact us.
