Get Professional WordPress Support for your Website
Real People. Real Support.
Every day, our WordPress support team empowers businesses globally, collaborating closely with business owners, IT experts, e-commerce, and marketing professionals. Our team, much like vigilant owls, offers swift and effective solutions to diverse website ad-hoc requests. To experience our dedicated support at a preferential rate, simply fill in your support request and acquire support hours from the options.
Owl-Tiered WordPress Support Plans with Retainer Hours: Wisdom in
Every Package
Opt for our WordPress Support Plans, where retainer hours provide expert, ongoing care, ensuring your website excels in the digital realm with the wisdom and vigilance of an owl.
*For clients preferring invoiced billing or specific payment arrangements, please note there will be an additional 8% handling fee to accommodate these personalised services.
Indicative Clientele
An indicative clientele that includes top companies and organizations from various sectors. Our collaborations demonstrate the trust and satisfaction of our clients and represent our commitment to providing high-quality and innovative services.
Soar Above the Rest: Owl-Wise WordPress Support for Your Business.
Optimize your website with our skilled WordPress support. Addressing requests efficiently at an affordable hourly rate, we offer a cost-effective alternative to freelancers.
Testimonials
Meet some of our happy clients and find out the reason why our WordPress Support service is
an ideal solution for your business.
I would like to thank @HellenicTechnologies for its excellent work and attention to detail for the development of our brand-new website, but more importantly, I would like personally to thank @Eleni Panagoutsou for her professionalism and the valuable consulting she provided throughout the whole development process as an account manager. Due to this outstanding professionalism and your reputation in the market, I decided to invest also in digital marketing and SEO for my Law firm. Keep it going!
On behalf of Avance Greece I would like to thank the whole team in Hellenic Technologies for their hard work, ideas and passion they put into the development of our new website and the mobile Apps. In a very strict timeline they delivered a product above our expectations. They were always at our disposal, overcoming any issue that came up, providing us with ideas and solutions that fit our corporate mentality and strategy. Our partnership extended also to the online promotion & advertising of the new website in which we observed high visitation and increase in sales. It is my belief that this has only been the start of a long term partnership and I would recommend everyone to choose their services.
I can’t thank Hellenic Technologies enough for their outstanding service in integrating and managing our store on eBay. Their expertise and dedication transformed our online presence and boosted our sales significantly. They made the entire process seamless, and their ongoing support has been invaluable. I highly recommend Hellenic Technologies to anyone looking to maximize their eBay store’s potential.
Our company, FORUM SA, organizes some of the leading trade shows in S.E. Europe; it goes without saying that an impeccable online presence is imperative for us. It was very difficult to find a reliable partner who could deeply understand the peculiarities of our business field and take on the renewal and technical support of our websites. We are utterly satisfied with Hellenic Technologies, not only because they ’re highly knowledgeable and always respond immediately to new requests or technical problems that need to be urgently dealt with, but most importantly because they devote time and effort in providing us with ideas and solutions that can help us move forward. It is worth mentioning that within less than 6 months, we renewed two of our main websites while we are currently preparing two new ones. Thank you Hellenic Technologies
Hellenic Technologies offers an impeccable combination of strategy and execution. They support our business needs in digital marketing since 2014 with outstanding results. Our online initiatives include Adwords, Facebook, SEO, email marketing and many more. They have devoted time in learning our business and our needs in order to make the necessary suggestions for the campaigns that they perform.They are always well informed about innovative and pioneering services which are available, without their support we would not have been so successful in our moves. Also, they are always available to answer our questions whenever it is necessary, and in fact, they are an integral part of our company’s Marketing Team. We have been working with HTA for our IT needs the department for over 8 years. I would definitely recommend the HTA services without any doubt.
On behalf of the entire team here in Teleperformance Greece we would like to express how delighted we are with our cooperation with Hellenic Technologies. We have trusted you with our brand new website concept which not only you delivered quickly and with great professionalism, but you are committed and always eager to help us in anything we need and suggest even more great ideas and solutions.A great team! Thank you
I would like to thank every one of you individually for the valuable and hard work you have done for the construction of Marks & Spencer’s online store. You are always at our disposal for everything we need and provide us with useful information on any issue that may accrue. As the development of our website follows your advice, we noticed a 400% increase in our ROI while being an incredible source of information for M & S foods. There are not enough words to express how much I thank you!
We were actively seeking ways to expand our online presence, and we ultimately decided that eBay was the best platform for our business. However, we lacked the necessary experience to navigate eBay effectively until we partnered with Hellenic Technologies. Their expertise and guidance in integrating and managing our eBay store have proven to be invaluable. Our sales have seen a remarkable increase, and the stress associated with managing the platform has completely vanished. Working with Hellenic Technologies has been a delightful experience, and we couldn’t be happier with the results. Furthermore, we are highly satisfied with their B2B e-commerce solution they developed for us, which has streamlined our business operations and enhanced our overall efficiency.
Hellenic Technologies has been a game-changer for our business. Their team took charge of integrating our store with eBay and has been efficiently managing it ever since.The results were great and they offered us a hassle-free experience. Their professionalism and commitment are unmatched.
Hellenic Technologies has been the driving force behind our eBay success. Their team seamlessly integrated our store onto the platform and continues to manage it with precision. We’ve seen a remarkable increase in sales, and their strategic approach has been a game-changer for us. Their support team is always there to address any concerns promptly. We highly recommend Hellenic Technologies for eBay integration and management.
Our cooperation with Hellenic Technologies is a key part of our presence, as with their valuable help we have developed and evolved significantly in the digital world. They have supported us by creating a user-friendly and fully functional website, as well as targeted digital campaigns on Social Media and on Google. They are extremely professional and an excellent team, who devoted time to understanding our needs, desires and values while at the same time they are always present in any information or help needed. Thank you for the excellent cooperation!
I started working with Hellenic Technologies on a small project to test them out and I was impressed on how humble and low profile they are yet how strong in their field in terms of knowhow. Today they are our trusted partners in more than 40 projects covering all our web and digital needs in Belgium, Luxemburg, Holland and USA. Their team always meets our KPI’s and brings the results we want and sometimes above that – something that we were looking for a long time after trying various digital agencies across the globe.
Hellenic Technologies is highly knowledgeable in their field of business and at the same time, they are able to quickly understand their client’s business models. They are a delight to work with. I highly recommend them.
Excellent professionals. The campaigns they design have a lot of traffic and we have received positive feedback. Our collaboration helped us understand how someone should be promoted on the Internet as well as the importance of this promotion. We highly recommend them.
Hellenic Technologies fully understands our business and where we want to go. This ability has stood out. They have the resources of a large company, but the client relationship feels like we’re working with a small company. We started as a local shop but we have managed to scale up selling our products all over Greece. Their knowledge on performance marketing is rare to find and they are always willing to go the extra mile.
Hellenic Technologies took over the creation of our website as well as the creation and implementation of our Digital Marketing Strategy. Everything went smooth and all of the deliverables were within the scheduled deadlines. We now have a Google Friendly, conversion driven website. Regarding the Digital Marketing Team, they managed to reach 400% growth on ROAS, helping our business grow and managing to open new physical stores.
Hellenic Technologies is in charge of our Digital Marketing Strategy. They have a team of experts who specialize in all areas of our digital services. We have been increasing our ad budget over time due to the efficiency of their 360 digital campaigns across all channels. We would definitely recommend trusting Hellenic Technologies with your Digital Marketing Strategy.
FAQ
Everything you need to know about our WordPress Adhoc Support service
Owl Hatchling Plan:
Basic Offer: Pay for 5 hours of WordPress support at 70€ each hour.
Semiannual Plan: You save 5%, and we add 3 extra hours for free. You get 33 hours in total.
Annual Plan: You save 10%, and we add 5 extra hours for free. You get 65 hours in total.
Wise Owl Plan:
Basic Offer: Pay for 15 hours of support at 70€ per hour.
Semiannual Plan: Save 10%, plus 7 extra free hours, totaling 97 hours.
Annual Plan: Save 15%, plus 10 extra free hours, totaling 190 hours.
Scholar Owl Plan:
Basic Offer: Pay for 35 hours of support at 70€ per hour.
Semiannual Plan: Save 15%, plus 8 free hours, totaling 218 hours.
Annual Plan: Save 20%, plus 15 free hours, totaling 435 hours.
In essence, the longer the plan you choose (semiannual or annual), the more hours of support you get for
a better price, saving you money and giving you additional free hours.
Our WordPress support process is designed for transparency and efficiency. When you submit a support request via our support submission form, our team evaluates the scope of the task. We provide you with a detailed quote that outlines the estimated cost and the time required to complete the requested work.
Once you receive the quote, you have the opportunity to review it and provide your approval. We only proceed with the work after we have received your approval. This ensures that you have full visibility into the expected cost and time frame before any work begins, allowing for a clear and collaborative approach to meeting your website needs.
Example: If you purchase 10 retainer hours and your ad-hoc task requires 4 hours, you will have 6 hours remaining to use for any future requests. However, if your ad-hoc requests accumulate to a total of 15 hours and you have purchased 10 hours, you would need to buy additional retainer hours to cover the additional time required. Our aim is to ensure that you have the necessary WordPress support hours to address your website needs effectively.
Yes, in order to initiate any work on your requests, we require the purchase of support retainer hours. This ensures that we have the necessary resources allocated to address your specific needs promptly and efficiently. By purchasing retainer hours upfront, you gain access to our dedicated WordPress support team, enabling us to provide you with the swift and expert assistance you deserve. It’s a simple and effective way to get started on enhancing your WordPress website with our support services.
While we offer the convenience of online retainer hour packages, we understand that some clients may prefer billing via a proforma invoice. However, please note that this process may involve additional costs and complexities.
Billing via a proforma invoice typically requires more manual handling and coordination, which can result in additional administrative and processing fees. The total cost may vary depending on the specific case and requirements.
We recommend considering our retainer hour packages for a streamlined and cost-effective approach to accessing our services. If you have specific billing preferences or questions, please contact our support team, and we’ll be happy to discuss the most suitable option for your needs. Our goal is to provide you with flexible and efficient solutions for your WordPress support requirements.
Once we begin working on an ad-hoc WordPress support request, we do not offer money-back guarantees. However, our commitment is to provide high-quality service and resolve issues promptly.
In the rare event that something breaks due to our fault during the course of our work, we will make every effort to resolve the issue at no additional cost to the client. Our team will work diligently to rectify any problems and restore the website to its optimal state.
If, in the unlikely scenario, an issue cannot be fixed, we will revert all changes made during the support request to the initial state that the client provided. In such cases, the client will only be charged for the time spent trying to resolve the issue, ensuring a fair and transparent approach to our billing.