Η ψηφιοποίηση των βιομηχανικών διεργασιών αποτελεί γεγονός. Αυτοματοποιεί και απλοποιεί περίπλοκες διεργασίες του φυσικού περιβάλλοντος. Μια από αυτές τις διεργασίες είναι η δημιουργία και επεξεργασία ερωτηματολογίων.
Ο πελάτης μας χρειάστηκε ένα ψηφιακό εργαλείο το οποίο θα του παρείχε την δυνατότητα να συμπληρώσει ερωτηματολόγια παντού και πάντα. Ένα εργαλείο το οποίο παρέχει την δυνατότητα μεταφοράς και επεξεργασίας των αποτελεσμάτων αλλά και την εξόρυξη νέων δεδομένων, από τις πληροφορίες που καταχωρεί, με την χρήση στατιστικών μεθόδων. Πάνω από όλα, χρειαζόνταν μια γέφυρα η οποία συνδέει το εργαλείο αυτό με το CRM της επιλογής του. Βρήκαμε το εργαλείο και φτιάξαμε την γέφυρα.
Το ψηφιακό εργαλείο που αξιοποιήσαμε ονομάζεται Qualtrics. Το Qualtrics είναι μια ισχυρή διαδικτυακή εφαρμογή που επιτρέπει την δημιουργία και την διανομή ερωτηματολογίων καθώς και την ανάλυση των αποτελεσμάτων εύκολα και γρήγορα.
Εμβαθύναμε και καταλάβαμε πως λειτουργεί το CRM σύστημα του πελάτη μας, και δημιουργήσαμε μια γέφυρα μεταξύ αυτού και του Qualtrics. Στην συνέχεια τους παρουσιάσαμε τα αποτελέσματα.
Ευκολία στην μεταφορά και συμπλήρωση ερωτηματολογίων
Περισσότερη ευκολία στην διαχείριση των συλλεχθείσων δεδομένων
Hellenic Technologies offers an impeccable combination of strategy and execution. They support our business needs in digital marketing since 2014 with outstanding results. Our online initiatives include Adwords, Facebook, SEO, email marketing and many more. They have devoted time in learning our business and our needs in order to make the necessary suggestions for the campaigns that they perform.They are always well informed about innovative and pioneering services which are available, without their support we would not have been so successful in our moves. Also, they are always available to answer our questions whenever it is necessary, and in fact, they are an integral part of our company's Marketing Team. We have been working with HTA for our IT needs the department for over 8 years. I would definitely recommend the HTA services without any doubt.
Our company, FORUM SA, organizes some of the leading trade shows in S.E. Europe; it goes without saying that an impeccable online presence is imperative for us. It was very difficult to find a reliable partner who could deeply understand the peculiarities of our business field and take on the renewal and technical support of our websites. We are utterly satisfied with Hellenic Technologies, not only because they ’re highly knowledgeable and always respond immediately to new requests or technical problems that need to be urgently dealt with, but most importantly because they devote time and effort in providing us with ideas and solutions that can help us move forward. It is worth mentioning that within less than 6 months, we renewed two of our main websites while we are currently preparing two new ones. Thank you Hellenic Technologies!
I started working with Hellenic Technologies on a small project to test them out and i was impressed on how humble and low profile they are yet how strong in their field in terms of knowhow. Today they are our trusted partners in more than 40 projects covering all our web and digital needs in Belgium, Luxembourg, Holland and USA. Their team always meets our KPI's and brings the results we want and sometimes above that - something that we were looking for a long time after trying various digital agencies across the globe.
When we decided to launch Brandhouse.shoes on the Internet there were fundamentally two pillars that we wanted to establish, Speed and Experience. Speed, would be for how fast a potential customer could surf around the website and Experience for how comfortably one could make it through the checkout phase without any obstacles. Hellenic Technologies was able to offer both elements at a very high level and as a result, we were able to overcome our ROI expectations on a very big scale. Only through HT’s superefficient Web Developing and Digital Marketing services, would Brandhouse.shoes succeed in making a strong statement from its first month of activity in what would initially seem as a very difficult and competitive market.
I would like to thank every one of you individually for the valuable and hard work you have done for the construction of Marks & Spencer's online store. You are always at our disposal for everything we need and provide us with useful information on any issue that may accrue. As the development of our website follows your advice, we noticed a 400% increase in our ROI while being an incredible source of information for M & S foods. There are not enough words to express how much I thank you!
Hellenic Technologies are highly knowledgeable in their field of business and at the same time, they are capable of quickly understanding their clients business models. They are a delight to work with. I highly recommend them.